Every Customer Counts

Every Flush Counts

Every Flush Counts

Sometimes people put things down the loo or in the sink that can cause their drains to get blocked. It’s hard to know what to put where but there are lots of way in which we can help.

You might not know this, but oil, fat and grease should always be put in a bin, not down the sink. Greasy liquid hardens as it cools down and can block your drain, causing a nasty smell. Scrape your plates and pans into a bin before rinsing them.

Items that claim to be ‘flushable’ such as wet wipes can also block your drains, it’s best to always put these in the bin, along with nappies, cotton buds and other bathroom waste. Pop bathroom waste into a bin and you can save yourself the time, cost and experience of clearing a blocked drain because every flush counts. Find out more here.

Love your drain

Dwain Pipe  

Hello, my name is Dwaine Pipe. I’m here to help you learn what can go down your toilet and sink and what should go in the bin. Find out more



Working with communities and our partners, we will manage the amount of surface water (the rainwater from roofs, roads and other hard surfaces) that enters our sewer network. Find out more

Sewer flooding

dealing with leaks  

Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region. Find out more

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