Community Guides

Our Community Guides are happy to answer your questions

Community Guides

Our Community Guides are here to help you 24/7.

Who are the Community Guides?

Our Community Guides are Northumbrian Water customers. They′ve volunteered to provide this helpful service to their fellow customers.

You ask them a question, and they′ll give you an answer. Simple.

To ask a question, click the grey icon on the bottom right corner of your screen.

What can the Community Guides help with?

Our Community Guides can give help and advice on things like what to do if your water is a strange colour. They can also give you water saving tips and more information on water meters.

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