Charges

As a regulated business, NWL must set charges that comply with a number obligations, set out in legislation and guidance from regulators.

The NWL Board has a responsibility to ensure that charges are set in accordance with these rules, and has a governance and assurance process covering this process. The NWL Board statement of assurance can be found below.

Downloadable content

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    2016-17 charges

    Statement of significant changes.

    PDF0.26mb

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    Board statement of assurance

    Northumbrian Water Limited charges for 2015/16.

    PDF4.12mb

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    Board statement of assurance

    Northumbrian Water Limited charges for 2016/17.

    PDF2.31mb

Annual Performance Report

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Click on the link below to view an online version of our Annual Performance Report 2017. Find out more

We live water

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We make sure that our customers are well informed about our services and are at the heart of everything we do. This website gives you an insight into the work we do. Find out more

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