OUR ASSURANCE PLAN
Our Assurance Plan tells you the steps we will take from March 2019 to make sure you can have confidence in the information we provide. Customers and stakeholders helped us to create this Plan. This is something we do every year. There are two versions of this document. Our stakeholders might like to read the full Final Assurance Plan for 2019/20 below. There is also a shorter, summary version for customers, also below, called our Final Assurance Plan Summary for 2019/20.