About us

Assurance

Assurance

Our promises to you

OUR ASSURANCE PLAN

Our Assurance Plan tells you the steps we will take from March 2019 to make sure you can have confidence in the information we provide. Customers and stakeholders helped us to create this Plan. This is something we do every year. There are two versions of this document. Our stakeholders might like to read the full Final Assurance Plan for 2019/20 below. There is also a shorter, summary version for customers, also below, called our Final Assurance Plan Summary for 2019/20.

Downloadable content

We live water

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We make sure that our customers are well informed about our services and are at the heart of everything we do. This website gives you an insight into the work we do. Find out more

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