Register your online account and receive e-bills from today and you will be entered into a prize draw to win a year’s free supply of water and sewerage services!
We have a duty to all our customers and to the environment to promote the wise use of water and to find and repair leaks as quickly as possible.
We are cleaning 218 kilometres of trunk water mains, bringing top quality tap water to around 500,000 customers in the lower Tyne Valley, Newcastle, North Tyneside and Gateshead areas.
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We are delighted that we have further improved the service we provide to our customers in a number of areas.
Did you know... That you can switch to paperless billing in your account
Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.
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Type your question into the search bar to find the information you need. You can also enter key words if that′s easier for you.
We support the communities we serve in a number of different ways.
Northumbrian Water′s highly successful employee volunteering programme
Just an hour case studies in support of the communities we serve.
This year the Group made charitable donations totalling £152,000.
Promoting the health benefits of drinking tap water and our water for health campaign.
Check your water quality and see if there is any planned work in your area.
It's easy to keep your drain clear with simple tips from Dwaine Pipe.
© Northumbrian Water Limited 2016