We’ve made it even easier for you to manage your account with us online. Any time, any where, any device for you to access immediately at your convenience, 24 hours a day, 365 days a year. It’s just a click away!
Problems paying your bill?
Take the first steps and click here for further help.
Report a leak
We have a duty to all our customers and to the environment to promote the wise use of water and to find and repair leaks as quickly as possible.
The quality of your water is checked at every stage of its journey from our treatment works to your tap. Find out more about the quality of your tap water.
Our Assurance Plan for 2016/17
It is important that we have robust governance and assurance arrangements in place to ensure that our information is accurate, clear and transparent.
Did you know... That you can switch to paperless billing in your account