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    Report a leak

    If you spot a leak in the street, don’t just ignore it – report it on our leakline 0800 393 084.

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    Misconnections

    We can all do our bit to reduce the risk of pollution to streams, rivers and bathing waters.

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    WaterSafe

    When you are looking for a plumbing business, we recommend you select one which is an eligible member of an Approved Contractors’ Scheme, such as the WaterSafe or the Water Industry Approved Plumbers′ Scheme (WIAPS).

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    The Main Event

    We are cleaning 218 kilometres of trunk water mains, bringing top quality tap water to around 500,000 customers in the lower Tyne Valley, Newcastle, North Tyneside and Gateshead areas.

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    StepChange

    If you are having difficulty paying your water bill contact StepChange Debt Charity. They are the UK’s largest debt help organisation and offer free, impartial debt advice and solutions.

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Sewer flooding

Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.

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Community

Community  

We support the communities we serve in a number of different ways.

In Your Area

 

Check your water quality and see if there is any planned work in your area.

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Dwaine Pipe

Love your drain

It’s easy to keep your drain clear with simple tips from Dwaine Pipe.

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