We are delighted that we have further improved the service we provide to our customers in a number of areas.
If you spot a leak in the street, don't just ignore it - report it!
You can pay your bill online, 24 hours a day using your debit or credit card.
Water quality is checked at every stage on its journey to your taps. At the treatment works it is monitored 24 hours a day, 365 days a year, to ensure that the water is safe to use.
50 facts for 50 years.
Did you know... That you can switch to paperless billing in your account
Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.
Just ask me, by typing your question into the box below.
Type your question into the search bar to find the information you need. You can also enter key words if that′s easier for you.
We support the communities we serve in a number of different ways.
Northumbrian Water′s highly successful employee volunteering programme
Just an hour case studies in support of the communities we serve.
This year the Group made charitable donations totalling £152,000.
Promoting the health benefits of drinking tap water and our water for health campaign.
Check your water quality and see if there is any planned work in your area.
Now you can learn about the things that should and shouldn’t go down the loo and sink by playing my exciting new game.
© Northumbrian Water Limited 2017