Media centre

Who to contact

Who to contact

Who to contact if you have a general enquiry

Contact information Telephone no.
Customer enquiries including water and sewerage enquiries and emergencies -
24 hours a day
0345 717 1100
Billing enquiries 0345 733 5566
To report a leak 0800 393 084
To report a flood from the sewerage system 0800 328 7648

Media and PR team contacts

Media enquiries Telephone no. Email

If you are a member of the media and need information for a story you are working on, please contact our external communications team on:

0191 301 5678 
for media calls only 24 hours a day and at weekends

externalcommunications@nwl.co.uk

Having a conversation

At Northumbrian Water we have an industry leading, experienced senior management team that are able to debate and offer opinion on a wide range of water industry related and other relevant issues and currant affairs. The media card, below, introduces you to our senior management and details some of their main areas of expertise.

Downloadable content

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    Media card

    Click here to meet our senior management team who are able to debate and offer opinion on a wide range of water industry related and other relevant issues and current affairs.

    PDF0.91mb

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