Northumbrian Water backs WaterSafe′s ′Moving House′ campaign

27.06.2017

Northumbrian Water backs WaterSafe′s ′Moving House′ campaign.

Northumbrian Water is promoting a quick and easy five-step guide for new home owners across the North East to check their plumbing is in tip top condition.

The Moving House guide has been launched by WaterSafe, the UK national accreditation body for approved plumbers, and has the full backing of the UK water industry.

It offers expert advice to home buyers on what they should look out for in their new home when it comes to plumbing, pipes, taps and fittings to help keep their water supply healthy.

The guide was put together following a survey with WaterSafe approved plumbers to find out the most common problems they get called to help with and their top advice.

The plumbers’ top five tips are:
* Find your internal stop tap - where your water supply comes into your home - you may need to turn the water off in an emergency.
* Check the boiler’s service history and that there is a lid on the cold water tank (usually in the loft) - and always use a Gas Safe registered engineer for servicing.
* Look out for leaky taps, toilets and radiators – tell-tale signs are low water pressure, rust and water stains on the floors or carpets, or mould on ceilings and walls.
* Find out if your home has any lead water pipes – these are shiny when scraped with a screwdriver. Lead can be harmful so it’s a good idea to replace these.
* Check if you have a water meter – as you’ll be billed for the amount of water you use if you do. it’s usually in the ground outside the front of your home, or inside near the stop tap.

John Devall, Water Director for Northumbrian Water, said: “We’re delighted that WaterSafe has taken this initiative to help new home owners seek out any potential plumbing problems, which could also help our customers save water and save money.

“As the local water supplier, it’s also important to let us know when you’ve moved to a new house – whether you’re new to the area, or moving within it. This is easily done by registering online at www.nwl.co.uk or by calling 0345 733 55 66.”

Julie Spinks, Director of WaterSafe, said: “There’s lots to think about when you’ve just moved into a new home, but our campaign is about making it easy for people to check the plumbing basics.

“That campaign advice is based on the invaluable experience of our approved plumbers who are often the first port of call when there is a problem – particularly for issues like finding and turning off the stop tap when there’s a water leak.

“We would urge home buyers to follow our top plumbing tips about what to look out for so they can ensure their plumbing is working as it should and keeping their tap water fresh and healthy.”

Find out more at www.watersafe.org.uk/movinghouse, on Twitter @WatersafeUK and on Facebook @WaterSafeRegister. There’s also more free plumbing advice and a postcode search facility to help find a local approved WaterSafe plumber.

For further media information, call 0191 3015678.

Northumbrian Water Limited supplies 2.7 million customers in the North East with both water and sewerage services, trading as Northumbrian Water, and 1.8 million customers in the South East with water services, trading as Essex & Suffolk Water.

In the most recent survey by the Consumer Council for Water, Northumbrian Water was named the UK’s most trusted water company by its customers. 2017 also saw Northumbrian Water named the world’s most ethical water company for the seventh successive year.

Abbey Road, Pity Me, Durham DH1 5FJ. Telephone 0345 6047468. Website: www.nwl.co.uk

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