A new website to keep residents in North Tyneside informed about a £2.5 million sewer upgrade will launch next week (Tuesday May 5).
Northumbrian Water’s Community Portal will give residents a real-time update of the 52-week programme of work which is due to start in the area on Tuesday, May 5, 2015.
The work, which is being carried out by contractor Lumsden & Carroll, will help to protect homes and business in north Cullercoats and some areas of Whitley Bay from flooding.
More than 1.2 kilometres of drainage will be upgraded by increasing the size of the existing sewer network and installing new surface water pipes.
On the community portal, www.nw-northcullercoatsproject.co.uk, residents will be able to find project related news, check traffic management and receive general information and support throughout the scheme.
Meshi Taka, Project Liaison Officer, said: “We are committed to reducing the risk of flooding to our customer’s homes and businesses in the north Cullercoats area.
“We put customer service at the heart of our business and the new Northumbrian Water community portal is a great place to go to for advice and to find out how the work in this area is progressing.”
This sewer network upgrade is one of dozens of improvement programmes by Northumbrian Water, which is investing some £180 million on essential improvements each year from 2015 to 2020.
The water company will continue to maintain and improve drinking water quality, to protect the environment and to deliver top customer service to its 2.7 million customers in the North East.
For further information call Northumbrian Water on 0345 717 1100 or tweet @nwater_care.
For more information contact Janine Scott on 0191 301 6713.