£500 surprise for e-billing winner


A water customer from Tyne and Wear has won a cash prize of £500 simply by cutting out paper bills.

Ronald Burns, from Gateshead, was selected at random from more than 2,500 business and domestic customers who signed up for Northumbrian Water’s electronic billing service between February and April 2012.

Northumbrian Water’s free, e-billing service, which was launched in 2007, allows customers to view, pay and manage bills securely online, with an e-mail alert when new bills arrive. More than 31,000 Northumbrian Water customers are currently using this service.

Winner, Ronald Burns, said: “I was absolutely gobsmacked to hear that I’d won. I signed up to e-billing because it is an easier way to manage my bill and never imagined it would result in winning £500!”

The competition, which was sponsored by billing software provider MyBillsOnline, was an incentive to encourage customers to ditch traditional paper bills in favour of a simple, hassle-free and paper saving online option.

Northumbrian Water’s free, e-billing service is currently available to all customers who bank with either Lloyds TSB, The Royal Bank of Scotland or NatWest. Customers of other banks can also manage their bills online through the MyBillsOnline service direct from the Northumbrian Water’s website.

The customer friendly service includes:

• receiving bills on-line;

• receiving email alerts when a new bill arrives;

• viewing bill details from multiple companies (only if you register via your bank);

• making payments when it is convenient to you;

• keeping an on-line record of multiple bills

To find out more and register for e-billing go to www.nwl.co.uk/Viewyourbill.aspx

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