Water event with flow of information

09.02.2012

Residents of Guisborough are being invited to an event to find out more about a water scheme which is to begin next month.

Northumbrian Water is to upgrade 1.5 kilometres of water pipe in the North Yorkshire town, and is holding a customer information session on Thursday February 16 2012 at Sunnyfield House, 36 Westgate, Guisborough, TS14 6BA, between 10.00am and 3.00pm.

The £200,000 scheme, which will take two months to complete, will begin on Monday March 12 2012 and reduce leakage, improve tap water quality and safeguard water supplies for future generations.

Gary Cassells, Northumbrian Water’s project manager, said: "Some of the pipes supplying Guisborough are up to 100 years old and are not as reliable as they were.

"There is a possibility that customers may experience discoloured water and a fluctuation in water pressure while we carry out this work. Although not pleasant, discoloured water is not harmful to health. I would encourage people to drop in at our customer event and we will be able to answer any queries they may have.

The water company’s contractor, Fastflow, will be carrying out the improvement scheme and will work along sections of Fountain Street, Walkers Row, Walton Terrace, Rectory Lane Union Street, Lumley Terrace, Church Walk, Church Street, Westgate, Chaloner Street, Chaloner Mews, Cobble Carr, Grosvenor Square and Grosvenor Place.

Mr Cassells continued: "Where possible we will use underground techniques, which avoid digging long open trenches, to upgrade our water pipes. We will need to have temporary traffic management in place during the course of the work and it is inevitable that work of this nature will cause disruption. We would like to reassure residents, businesses and commuters that we will do all we can to minimise inconvenience."

Those affected by the improvement scheme have been sent an invitation to the customer event and detailed information and advice in writing.

Northumbrian Water is urging residents to be vigilant about bogus callers and to think before letting anyone into their home. For extra peace of mind, customers of the utility can register a password – anyone from the water company who needs access into properties will know this word.

Anyone who would like to register a password or find out more about this work, should call Northumbrian Water’s customer centre on 0845 717 1100 or log onto www.nwl.co.uk.

For further information contact Cara Hall on 0191 301 6720.

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