Plea to plan journeys


Latest news - 11-June-09

Work carried out to date
Work to clean one kilometre of pipe on the southbound carriageway is now complete.  Water quality samples have been taken and as soon as we receive a full set of satisfactory results, the main will be commissioned and the excavations can be backfilled.

We are currently a bit behind schedule.  We hope to make up time as quickly as possible.  To make up time, we have begun investigation work on the northbound carriageway ahead of schedule.

Traffic management
Traffic management will be removed from the southbound carriageway as soon as we are able to backfill and re-instate excavations.  We have localised traffic management on the northbound carriageway (next to the Shell garage) to enable us to make up some time and carry out investigation work.  We are hoping to begin work on the northbound carriageway next week.  This is dependent on us receiving satisfactory sample results and being able to backfill and re-instate excavations on the northbound carriageway.

Plea to plan journeys

Motorists and bus passengers should allow extra time for journeys as essential work is carried out on a major North East road.

As part of Northumbrian Water’s on-going £30 million scheme to improve tap water quality for 500,000 customers, six kilometres of large diameter pipe is to be cleaned along the Great North Road, Gosforth, Newcastle upon Tyne.

It will be necessary to have traffic management in place, which will involve temporarily closing sections of the no car lanes on the southbound carriageway, between the Three Mile Inn and Gosforth High Street from Tuesday, April 14 2009 for up to six weeks.

Work will follow on the northbound carriageway, between Sandy Lane and Gosforth High Street, from the middle to end of May for up to four months.

The scheme, which will involve cleaning or upgrading 156 kilometres of large diameter water pipe and is the largest mains cleaning programme the water company has carried out, began in February 2007 and will be complete in 2011.  Residents in South East Northumberland, North Tyneside and the north of Newcastle will benefit from the work.

Richard Johnston, Northumbrian Water’s project manager, said:  “We would like to reassure customers that we will do everything we can to minimise disruption and apologise for inconvenience in advance.  We have worked closely with Newcastle City Council, Nexus, bus companies and others to plan this essential work.

“The work on the southbound carriageway will involve cleaning one kilometre of 30-inch diameter pipe and we will be cleaning five kilometres of 18-inch diameter pipe which runs in the northbound carriageway.

“Over time harmless sediment has built up on the inside of the large diameter pipes which move water around the region.  This work will remove the sediment and significantly reduce the likelihood of customers receiving discoloured water.”

Water supplies should be maintained throughout the course of the work.  Northumbrian Water will notify customers, where possible, if they are likely to receive discoloured water or reduced water pressure.

For further information, advice or to register any special needs call the water company’s Customer Centre on 0845 717 1100 or log onto  For updated information on bus services log onto

It is very unlikely that anyone from the water company will need to gain access into customers’ homes while the work is being carried out.  If customers are in any doubt of a caller claiming to be from the water company, they should not let them into their home. They should ring the company’s customer centre to confirm the caller’s identity.

For further information contact Cara Hall on 0191 301 6720.

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