Crowning glory for country′s top utility company


Northumbrian Water has been honoured with a Queen’s Award for Enterprise announced by Her Majesty today. (21 April)

The accolade has been conferred in the rare Sustainable Development category and Northumbrian Water is the only company in the North East region - where its head office is located - to be awarded in that special category.

This is the crowning glory of a triumphant twelve months for the company which supplies water and wastewater services to 2.6 million customers across the North East and water services to 1.8 million customers in Essex and Suffolk.

It is already the reigning Utility Company of the Year 2008 and the national leader for all utilities in the Business in the Community Corporate Responsibility Index - the UK’s leading benchmark of responsible business practice.

Northumbrian Water has also achieved a Platinum rating and ‘Impact on Society Big Tick’ for work done in the marketplace, workplace, environment and community and its northern customer centre has won North East Customer Centre of the Year (under 200 seats).

Managing Director John Cuthbert said:  “The Queen′s Award seals a truly monumental year of recognition for Northumbrian Water and its 3,000 employees. Everyone across the business will be proud, not only of gaining this prestigious award but also that the company will be able to fly its famous emblem.

“We also believe the Award recognises the importance of the special relationships we have with a wide and diverse range of partners. The Queen’s Award is the crowning recognition for many years of consistent, long-term and high performance work and we are extremely proud of our success.”

The following table of total awards issued demonstrates how exclusive the Queen’s Awards are and, in particular, how special the sustainable development category is:

   2004  2005  2006  2007  2008
 International Trade  68  88  90  73  85
 Innovation  39  42  51  40  42
 Sustainable  7  8  7  8  12
 Total  114  138  148  121  139

The Queen’s Award Northumbrian Water citation reads:

"Northumbrian Water Ltd receives the Award for its ongoing and impressive commitment to sustainability.

“It has actively striven to promote best practice within its sector and is committed to ongoing review and continuous improvement.

“With a commendable and ever improving environmental performance in place, it is, however, Northumbrian′s extremely impressive social and economic initiatives which elevate it to the status of sector leaders.

 “A diverse suite of programmes have been implemented, encompassing local procurement, strong apprenticeship programmes, individual up skilling and the continuous leverage of their spending power, employment and wider economic presence to ensure maximum benefit for local communities.

“Northumbrian′s driving commitment to sustainability governance provides an example and benchmark across sectors, demonstrating that strong leadership and ambition can  make a tangible difference to communities both local and more widely."

For further information contact Alistair Baker, Communications and PR Manager, on 07711-793-493.

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