Responsible for excellence


A North East utility company has today been recognised nationally as being an example of excellence for corporate responsibility.

Northumbrian Water, which supplies water and wastewater services to 2.6 million customers from Berwick down to North Yorkshire and across to the Pennines, is one of only seven companies in the UK to achieve the prestigious Platinum Plus status in the Business in the Community’s (BITC) seventh Corporate Responsibility (CR) Index.

The water company, which received Platinum status last year, is one of 141 businesses which participated in the CR Index’s rigorous process of examining companies’ business strategy and environmental, economic, social and sector impacts.

Northumbrian Water, BT, Co-operative Financial Services, EDF Energy, National Grid, Scottish and Southern Energy and United Utilities are the first companies to be bestowed with Platinum Plus status and one will be named as Company of the Year next month at a ceremony at St James’s Palace in London.
This year hundreds of companies also entered the BITC Awards for Excellence and 106 companies achieved one or more Big Ticks.  Two Big Tick awards, which are the most respected endorsement of responsible business practice, have been given to Northumbrian Water. 

They include the Healthy Workplace Award, which recognises improving health and wellbeing of employees and the Power in Partnership Award for The Northern Kites Project, which demonstrates collaborative working which has a positive impact on communities.

The Healthy Workplace Award rewards schemes including the employee health initiatives, the company’s stress management programme and the health and safety standards and processes.  The Power in Partnership Award applauds a project to re-establish the majestic red kite as a breeding bird in the North East.

Northumbrian Water’s managing director, John Cuthbert, said: “The announcement today again demonstrates that corporate responsibility is an integral part of our daily business and is key in our longer term business strategy.  I am immensely proud of our achievement and of every single employee.”

Keith Bowey, project manager for The Northern Kites Project, said:  "I am delighted with our success.  The Northern Kites Project illustrates, in an exemplary way, how partners from the charitable, private and public sectors, can work in an imaginative way to deliver rewards not just for wildlife but also to improve local peoples’ quality of life.”

This latest success follows Northumbrian Water being crowned with a Queen’s Award for Enterprise, being named Utility Company of the Year 2008 and its customer centre winning North East Customer Centre of the Year (under 200 seats).

For more information about Northumbrian Water’s corporate responsibility model log onto, for further details about the awards log onto and to find out more about The Northern Kites Project log onto

For further information contact Cara Hall on 0191 301 6720.

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