They are customers like you who can provide quick advice on things like:
You ask them a question, and they′ll give you an answer.
To ask a question, click the blue icon at the bottom of your screen.
Our Customer Ambassadors are Northumbrian Water customers. They′ve volunteered to provide this helpful service to their fellow customers.
As well as providing help on our website, our Customer Ambassadors can give you advice on things like:
Customer Ambassadors can’t access your account, and you don’t need to share personal information with them.
Simply ask your question and you'll get an email notification when an Ambassador replies to you.