If you find and fix a leak in your property within 30 days, you might qualify for a leak allowance.
What's a leak allowance?

A leak allowance is money we pay back to you, in the event you find and fix a leak in your home.

 

Why do you give me money back?

We don't think it's fair you pay for water that you haven't used. Instead, we want to reward you for getting that leak fixed.

 

Leakage is a big waste of water, and we don't want that.

How do I qualify?

First, you need to have a water meter. 

 

When you find the leak, take a meter reading.

 

Around four weeks after the repair is made, take another reading. We will need these meter readings to calculate the money you may be entitled to.