Make payments, check your balance, track your usage and more.
Make payments, check your balance, track your usage and more
Our assets, such as pipes, drains, and covers, are vital to supply you with the highest standard of water and sewerage services.
If you spot damaged assets, please let us know on 0345 717 1100.
Spotted a leak in the street? Check it's been reported on our Community Portal leak map!
Wet wipes are the biggest causes of blockages and sewer flooding
Who doesn't love a freebie? Save money, save water, with our water saving kits
Northumbrian Water Limited
Registered in England and Wales
Company Number: 02366703
Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
We’re here to support you.
For extra support, sign up for free Priority Services here. Click here if you're struggling to pay.
Please only call if your issue is urgent.
It’s easy to make payments, tell us you’re moving, and more online.
Our key workers are out making sure your services keep flowing. Find out more here.