Water connections

Your connections online

New or replacement water connections

This section contains all the information you need to apply for new connections to our existing water mains.

You may require a new water connection if:

1) You′re building a new property and require a permanent water supply

2) You require a temporary building supply.

3) You′re converting a property into multiple units with individual supplies.

4) You′re installing fire apparatus (sprinkler supply).

5) You′d like a supply for irrigation purposes (for example: bin stores, landlord or agricultural use).

You may want a replacement water connection if:

1) There′s a need to replace old lead, galvanised and other metallic pipes. Please see our lead renewal guidance.

2) A larger sized water connection is needed because of an increase in water usage. The existing water supply is then relocated.

3) An existing property has been demolished and new / properties are being constructed.

4) A property is on shared supply and requires a separate supply.

5) A property is divided into multiple properties (with a shared supply).

If you require a new water supply connection from our existing water mains, please complete either the domestic or commercial application form - please click here.

If you are developing a large site, you may need to lay new water mains. If you do require a mains requisition - please click here.

Your connections online


Please use our online portal to submit your application and monitor the status of your new water connection. Find out more

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