If connecting directly, you can choose to use one of our framework contractors to make the connection or you can choose to use your own qualified contractor. If you choose to use your own contractor they will need to meet certain criteria and will need approval from us before they have permission to work on our network. Within the application form is the list of documents they will need to provide. We will also need to carry out a site inspection.
If connecting via a private drain you can use a contractor of your own choice to make the connection and Northumbrian Water will not need to approve them or carry out an inspection as the works are being carried out on a private asset.
You and/or your contractor must not complete any work on the public sewer without prior agreement from Northumbrian Water.