Operations

We live water!

Every day our Operations teams are out on the road, actively looking after our reservoirs or sewage treatment works, managing the pipe network, checking water quality, searching for leaks, dealing with flooding and mains bursts, diagnosing problems and addressing our customers’ concerns and queries.

Our extensive network of water pipes, sewers, treatment works and reservoirs (including Kielder, the biggest man-made lake in Northern Europe) keeps the water flowing to our 4.5 million customers across the UK. This requires a continuous programme of investment in capital projects both to meet new demand and to ensure that our networks and treatment works operate effectively. And that’s where you come in…

Working in Operations is not for the faint-hearted. This is a fast-moving business and we need creative problem solvers who can think on their feet and resolve issues fast and efficiently with the minimum of fuss and drama. If you can still remember to update the customer at the end of what might be a long and difficult day, then we want to hear from you.

At NWG, you have the opportunity to build a varied and interesting career around your potential. Our teams tend to live in the areas they serve so there’s also a real sense of supporting your community, particularly in┬árural areas. So whether you’re new into the role or are an experienced technician, operative, analyst, estimator, engineer, project manager, assistant or hydrologist, we’re bound to have an opportunity that’s just right for you.

Our recruitment process

Changing jobs should be an exciting and enjoyable experience. But all too often the standard interview process doesn’t give us the time or opportunity to really get to know each other. We know there’s a lot of untapped and unfulfilled talent out there, so we’ve changed our selection process to make it easier to discover that potential.

Once you’ve uploaded your CV, you might be asked to complete a short online video interview to find out what makes you tick. The process isn’t live. We’ll simply ask you a couple of questions and you can relax and think about what you want to say before uploading your response to our secure site.

Depending on the role, we might send you a link to a short online test or, if invited to interview, ask you to prepare a presentation on a relevant topic. But don’t worry. You’ll only be asked to do things that will be part of the role you’re applying for.

We also use Assessment Days for our larger recruitment campaigns. We like Assessment Days and, we’ve discovered, so do our candidates. They’re enjoyable (if exhausting) ways of finding out more about what we do and how we do it. Once you’ve had a chance to take part, you’ll know whether we’re the right company for you.

Want to join us?

Bogus callers  

Dive in . . . . to a new career at Northumbrian Water. Find out more

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