Our sewerage services

Our sewerage services

Sewage is the water found in sewers. Sewerage is the network of sewers, pipes and pumps that lie unseen beneath virtually every street and road.  Sewers carry sewage from where it is produced to the sewage treatment works to be treated and cleaned.

Sewerage systems

The sewerage systems can be either combined, carrying both sewage and rain water or separate systems. To find our more view the sewerage systems leaflet below.

Private sewers

The government transferred ownership of private sewers and lateral drains from private individuals to water and sewerage companies on 1 October 2011.

Combined sewer overflow

During extremely heavy storms there may be more rain than the sewers can handle so the combined sewer overflows are designed to discharge this rainwater into watercourses.

Wrong connections

Businesses sometimes connect into the wrong sewer - either by accident or deliberately. This may be the drain receiving the rain pipe from the roof, which is connected to a surface water sewer.

If sewage is put into a surface water sewer it will result in the pollution of the river or stream into which it discharges. This is illegal and the owner of the wrong connection could face prosecution.  If in doubt please contact us.

Downloadable content

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    What to do

    if you experience sewer flooding


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    Further investigations

    Into your sewer flooding.


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