Sewer flooding

Sewer flooding

Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.

Whilst we are able to identify the cause and resolve a great number of flooding problems quickly, there are occasions when more detailed investigations are needed.

To make sure that all customers receive the same high level of service, all incidents of sewer flooding are dealt with under our sewer flooding procedures.

Downloadable content

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    Our promise to you

    This leaflet details the standards of service we guarantee to provide to you.


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    Further investigations

    Into your sewer flooding.


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    What to do

    If you experience sewer flooding.


Call 0800 328 7648

for the freephone floodline.

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