Water quality is checked at every stage on its journey to your taps. At the treatment works it is monitored 24 hours a day, 365 days a year, to ensure that the water is always safe to drink.
In addition to H20, your water contains a number of substances. Most of these are perfectly harmless and that water would taste foul if they weren′t there (try tasting distilled water if you′re not convinced!). Others are safe in the minute concentrations found in tap water.
Northumbrian Water is responsible for supplying a reliable source of safe, clean, drinking water. The majority of the company supply area is soft to slightly hard.
Find out more regarding the testing of your water quality.
Staining, slime and mould do not come from the water supply. They are caused by airborne mould spores that like to grow in warm, damp places such as bathrooms and kitchens.
© Northumbrian Water Limited 2019
Northumbrian Water LimitedRegistered in England and WalesCompany Number: 02366703Registered office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ