Sewer flooding is a very serious issue and we are committed to reducing the risk of it occurring in our region.
Whilst we are able to identify the cause and resolve a great number of flooding problems quickly, there are occasions when more detailed investigations are needed.
To ensure that all customers receive the same high level of service, all incidents of sewer flooding are dealt with under our sewer flooding procedures.
Our guaranteed standards of service
Guidance and technical information
This leaflet gives you information on what we found during our visit and provides information on how you can help to reduce the risk of blockages.