Direct Debit

Switch to Direct Debit and you could win a £12,000 Big Break from your bills.

Set up a Direct Debit

Direct Debit is the easy way to pay. Enjoy peace of mind that your bills will be paid on time, every time - with no missed payments.

Paying by Direct Debit is simple, convenient, safe and secure – the Direct Debit Guarantee protects you against any incorrect payments and ensures that you get your money back if a mistake is made.

Sign up to Direct Debit now and save up to £7.00 off your annual bill (that’s £3.50 for water and £3.50 for sewerage).

Switch now – you could win a £12,000 Big Break from your bills!
If you switch your water services bill payment to Direct Debit by 30 June 2013, you will be automatically entered into a FREE PRIZE DRAW to win £12,000. See prize draw terms and conditions below.

Switch now – be part of the Direct Debit WaterAid campaign
As part of this ′Big Break - Direct Debit′ campaign, we will make a donation to WaterAid for each Direct Debit sign up we receive by 30 June 2013. WaterAid is a charity that works to provide clean water, safe sanitation and hygiene education to the world’s poorest people.

Together our aim is to contribute towards the building of a borehole well, which will bring precious, potentially life-saving water to hundreds of people in one of the most deserving regions of the world. By switching to Direct Debit you help make this aim achievable.

Document PDF
′Big Break′ - Direct Debit WaterAid campaign - Terms and Conditions

News release: ′Water windfall in prize draw′

The quickest and easiest way to sign up to pay by Direct Debit is to use our new online form. To use this form you will need to provide:

  • Property postcode
  • Account name
  • Bank / building society account name
  • Your customer reference number
  • Bank / building society account sort code and number

Alternatively you can ring us with your details on 0845 733 5566 or complete the application on the back of any of your Northumbrian Water bills and return it to us.

Downloadable content

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    Benefits of paying by Direct Debit

    Including the Direct Debit guarantee.

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