Our vision is to be the national leader in the provision of sustainable water and waste water services.
In previous years we reported on corporate responsibility as a separate report. From 2011, in line with our vision and values, and reflecting the importance of sustainability to our business and how deeply it is embedded, we believe we should report sustainability issues alongside our core business activities. We have done this throughout our annual report with the sustainability text highlighted as green.
As our sustainability activity is so extensive, it is not possible to include everything in the annual report so, in order to provide more detailed information, the key sustainability issues are reported in more depth in the sustainability highlights document below.
This document contains more comprehensive information on our responsible business practice, policies, plans, key performance indicators, performance trend data and case studies. This document is intended to be used as an online reporting tool and contains our most current sustainability information – please click on the links to find the detail you require.