We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
Our people are key to our business success. To maintain and improve our position as a national leader in the provision of sustainable water and waste water solutions, we must attract, recruit, develop and retain the best people. To do this, we aim to:-
• Equip our people with the right skills for their current job and the next job.
• Achieve and maintain high levels of performance and motivation.
• Recognise and reward our people for their achievement and contribution.
• Protect our people from work related risks and encourage them to strive for high standards of health and well being.
• Lead effectively, developing leadership skills in current and potential people managers.
• Work together in partnership in a productive, efficient and flexible working environment.
• Ensure NWL is a great place to work so our people can recommend the company to others as an employer of choice.
It is important everyone also understands the values and behaviours the company looks for, it's not just what we do but how we do it:-
| Customer focused | We aim to exceed the expectations of our external and internal customers. |
|---|---|
| Results-driven | We take personal responsibility for achieving excellent business results. |
| One team | We work together consistently, promoting co-operation and mutual support, to achieve our corporate objectives. |
| Ethical | We are open and honest and meet our commitments with a responsible approach to the environment and our communities. |
| Creative | We continuously strive for innovative and better ways to deliver our business. |