We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
If you are not a member of the media and have a general enquiry, please call the relevant numbers listed at the bottom of this page. Thank you.
| Media enquiries | Contact | Telephone no. |
|---|---|---|
| Communications and PR Manager | Alistair Baker | 0191 301 6851 |
| Corporate Affairs Team Leader | Cara Hall | 0191 301 6720 |
| Communications Adviser | Leanne Clough | 0191 301 6733 |
| Communications Adviser (also Kielder Water & Forest Park media enquiries) |
Philippa Clark | 0191 301 5538 |
| Communications Adviser (photography and video) |
Steven Witherspoon | 0191 301 6725 |
| Contact information | Telephone no. |
|---|---|
| Water and sewerage enquiries and emergencies | 0845 717 1100 |
| Billing enquiries | 0845 733 5566 |
| To report a leak | 0800 393 084 |
| To report a flood from the sewerage system | 0800 328 7648 |
Essex & Suffolk Water's Media centre