Northumbrian Water decision to limit bills praised by local water watchdog

27/02/2008

As water companies across England announced increases of up to nine per cent in their bills from April 2008, the Consumer Council for Water’s Northern region welcomed Northumbrian Water’s decision to only raise their average price in line with inflation until 2010, instead of the full amount allowed by Ofwat.

Andrea Cook, Chair of CCWater Northern, said: “This is a bold and customer-focused decision by Northumbrian Water which demonstrates that the company has listened and responded to the representations of the Consumer Council for Water and to the views of its customers. Northumbrian Water’s customers will gain through bills which are one per cent less that they would have been as well as having the benefit of additional investment to tackle issues such as sewer flooding.

 “Northumbrian Water’s bills are already amongst the lowest in the country, providing good value for money. This recognition of the cost pressures on customers is good news and sets a standard for the rest of the industry to follow.

“We do recognise that people are facing a number of rising costs at this time for things like energy and council tax, and so may be concerned about an increase to water bills in addition to their other financial demands.  Many customers on low and fixed incomes may struggle to keep up, even with small bill rises and any customers who are finding it difficult to pay should contact Northumbrian Water as soon as possible.

Ends

 

Company

Water      

Sewerage

Total change

 

Value

Change

Value

Change

Combined bill

 

£

£

£

£

£

%

Water and sewerage companies

 

 

 

 

 

 

Anglian Water

168

8

209

13

21

5.9%

Dwr Cymru1

164

9

222

15

24

6.8%

Northumbrian Water (incl. Essex & Suffolk)

142

5

166

8

13

4.5%

        Northumbrian

128

5

166

8

13

4.6%

        Essex & Suffolk2

161

5

 

 

5

3.3%

Severn Trent Water

147

6

145

9

15

5.2%

South West Water

204

14

293

4

18

3.7%

Southern Water

126

6

233

20

26

7.8%

Thames Water

171

6

115

4

10

3.8%

United Utilities

163

10

196

15

25

7.5%

Wessex Water

196

15

199

14

29

7.8%

Yorkshire Water (incl. York)

151

9

172

13

22

7.5%

 

 

 

 

 

Change water only

Water only companies

 

 

 

 

£

 

Bournemouth & West Hampshire Water

138

2

 

 

2

1.4%

Bristol Water

152

11

 

 

11

8.0%

Cambridge Water

114

5

 

 

5

4.2%

Dee Valley Water

127

11

 

 

11

9.4%

Folkestone & Dover Water

181

10

 

 

10

5.8%

Mid Kent Water

159

6

 

 

6

3.6%

Portsmouth Water

90

5

 

 

5

6.4%

South East Water

161

3

 

 

3

1.6%

South Staffordshire Water

118

6

 

 

6

5.0%

Sutton & East Surrey Water

159

5

 

 

5

3.0%

Tendring Hundred Water

166

6

 

 

6

3.5%

Three Valleys Water

150