We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
30/12/2008
Work to ensure thousands of people in North Tyneside continue to receive top quality tap water is to begin in January.
Northumbrian Water is carrying out its biggest ever water pipe cleaning project which will involve upgrading or cleaning the inside of 156 km of trunk mains. These large pipes transfer water around the vast water network between Warkworth in Northumberland the north of Newcastle.
Cleaning of a five kilometre section of water pipe on the B1318 between the Little Chef and Sandy Lane, Wideopen, is to begin on Monday, January 12 2009 and will take six months.
Residents in the area are invited to drop in at a customer information session to find out more about the improvement work and how it may affect them on Thursday, January 8 2009 at St Johns United Reformed Church, Canterbury Way, Wideopen, NE13 6JQ between 2.00pm and 8.00pm.
This work is part of a £30 million, four-year project which began in February 2007 and will safeguard tap water quality in South East Northumberland, North Tyneside and the north of Newcastle.
Richard Johnston, Northumbrian Water’s project manager, said: “We all rely on good quality tap water as part of our everyday lives and this four-year scheme will safeguard tap water quality to half a million customers.
“To maintain customers’ water supply while we carry out the work in Wideopen, we need to move water around the network. As a result there is a possibility that customers in Seaton Burn, Wideopen, Hazelrigg, Dudley, Dinnington, Stannington and Clifton may receive discoloured water or notice a reduction in water pressure.
“Discoloured water is not harmful to health although we appreciate it is not pleasant. Discoloured water can be cleared by running the first mains-fed tap in the property for around 30 minutes. Metered customers need to notify us and will be given an allowance on their bill.”
It will be necessary to have traffic management in place on the B1318 Front Street between the Six Mile Bridge and the Little Chef, from Monday, February 23 2009 for up to seven weeks. Everything is being done, through careful planning with North Tyneside Council, to ensure disruption is kept to a minimum.
Residents in the area will receive information about the work and an invitation to the customer information session in writing. Those who have special needs or require further information or advice should ring Northumbrian Water Customer Centre on 0845 717 1100 or log onto www.nwl.co.uk.
For further information contact Cara Hall on 0191 301 6720.
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