Crystal clear

05/12/2007

Residents of a Tees Valley village are being invited to find out more about work which will benefit thousands of people.

Northumbrian Water is to carry out essential improvement work upgrading 3km of water main in Yarm at a cost of £300,000.  The work will improve water quality supplied to 1,000 properties.

This work, which will begin week commencing January 7, 2008 and last up to five months, will also reduce leakage and safeguard the water supply for future generations.

Customers are invited to find out more about the work and raise any questions or concerns at a drop-in customer information session on Thursday, December 13 at Yarm Methodist Church Hall, Chapel Yard, Yarm, from 11.00am to 7.00pm.

Dave Ingle, Northumbrian Water’s Project Manager, said:  “This work to upgrade the water mains network is essential, parts of the network are at least 80 years old. 

“Plastic pipe will replace the existing cast iron main, which is more durable with a longer life expectancy – a new pipe has a life expectancy of 100 years, and an existing relined pipe has a 70 year life expectancy.”

Customers affected will have received further information and advice in writing.  If customers, especially those with special needs, have any queries or concerns they should ring the Northumbrian Water customer centre on 0845 717 1100.

Bogus callers are known to operate in Northumbrian Water’s supply area.  It is unlikely that anyone from the water company will need access into a customer’s property while this work is carried out.  If customers are in any doubt about the validity of a caller claiming to be from Northumbrian Water or the ‘water board’ they should ring the Northumbrian Water customer centre.

For further peace of mind customers can also register a password – if anyone from the water company needs to access a registered customer’s home they will know the password.  They should either ring the customer centre or log onto www.nwl.co.uk to register.

ends

For further information please contact Joanne Robertson on 0191 301 6733.