Hundreds and thousands

01/11/2006

Hundreds of thousands of pounds is being invested to improve the water supply to more than four hundred properties in Northumberland.

Northumbrian Water is to renew six kilometres of water pipes at a cost of £500,000 in Lowick, Barmoor and Kyloe.

This work, which will begin on Monday November 6 and last up to seven months, will improve water quality and safeguard the water supply for future generations.

Kevin Fleming, Northumbrian Water’s Project Manager, said: “The work taking place in Lowick, Barmoor and Kyloe is essential as the pipes in this area are almost 80 years old and not as reliable as they were.  The water supply needs to be safeguarded for the future.

“This improvement work is part of Northumbrian Water’s five-year (2005-2010) investment programme.  So far more than £48 million has been invested to upgrade 694km of water pipes throughout our supply area, from Berwick to North Yorkshire and across to the Pennines.”

Customers affected will have received further information and advice in writing.  If customers, especially those with special needs, have any queries or concerns they should ring the Northumbrian Water customer centre on 0845 717 1100.

Bogus callers are known to operate in Northumbrian Water’s supply area.  It is unlikely that anyone from the water company will need access into a customer’s property while this work is carried out.  If customers are in any doubt about the validity of a caller claiming to be from Northumbrian Water or the ‘water board’ they should ring the Northumbrian Water customer centre.

For further peace of mind customers can also register a password – if anyone from the water company needs to access a registered customer’s home they will know the password.  They should either ring the customer centre or log onto www.nwl.co.uk to register.