Old to new flows

04/10/2006

The water supply to more than 1,500 properties in Northumberland is to be improved.

Northumbrian Water is to renew 28 kilometres of water pipes at a cost of £1.1 million in Gunnerton, Barrasford, Humshaugh, Acomb and surrounding areas.

This work, which will begin on Monday October 9 and last up to eight months, will improve water quality and safeguard the water supply for future generations.

Kevin Fleming, Northumbrian Water’s Project Manager, said: “The work taking place in Gunnerton and surrounding areas is essential as the pipes in this area are up to 80 years old and not as reliable as they were.

“Plastic pipe will replace the existing cast iron main, which is more durable with a longer life expectancy – a new pipe has a life expectancy of 100 years, and an existing relined pipe has a 70 year life expectancy.”

Customers affected will have received further information and advice in writing.  If customers, especially those with special needs, have any queries or concerns they should ring the Northumbrian Water customer centre on 0845 717 1100.

Bogus callers are known to operate in Northumbrian Water’s supply area.  It is unlikely that anyone from the water company will need access into a customer’s property while this work is carried out.  If customers are in any doubt about the validity of a caller claiming to be from Northumbrian Water or the ‘water board’ they should ring the Northumbrian Water customer centre.

For further peace of mind customers can also register a password – if anyone from the water company needs to access a registered customer’s home they will know the password.  They should either ring the customer centre or log onto www.nwl.co.uk to register.

For further information please contact Joanne Dye on 0191 301 6733.