Vital improvement flows

15/08/2006

Improvement work in a Northumberland town will safeguard an ingredient vital for life.

Northumbrian Water is to renew 20 kilometres of water pipes, which supplies 3,000 properties in North Seaton, Ashington, at a cost of £1.5 million.

The improvement work, which will begin on Monday August 21 and last up to seven months, will improve water quality and safeguard water supplies for future generations.

Richard Johnston, Northumbrian Water’s Project Manager, said: “The work taking place in North Seaton is essential.  Carrying out this essential improvement work will ensure high quality water continues to reach customers’ taps for many years to come.

“Plastic pipe will replace the existing cast iron main, which is more durable with a longer life expectancy – a new pipe has a life expectancy of 100 years, and an existing relined pipe has a 70 year life expectancy.”

Customers affected will have received further information and advice in writing.  If customers, especially those with special needs, have any queries or concerns they should ring the Northumbrian Water customer centre on 0845 717 1100.

Bogus callers are known to operate in Northumbrian Water’s supply area.  It is unlikely that anyone from the water company will need access into a customer’s property while this work is carried out.  If customers are in any doubt about the validity of a caller claiming to be from Northumbrian Water or the ‘water board’ they should ring the Northumbrian Water customer centre.

For further peace of mind customers can also register a password – if anyone from the water company needs to access a registered customer’s home they will know the password.  They should either ring the customer centre or log onto www.nwl.co.uk to register.

ends

For further information please contact Joanne Dye on 0191 301 6733.