Water supply in Battle Hill

 

Essential work to your water mains will further improve the water supply to thousands of properties in Newcastle.

We are in the process of renewing 18 kilometres of water pipes, serving 3,000 properties in Battle Hill, Wallsend, at a cost of £900,000.

This work, which began on Monday 20 February and will last up to eight months, will improve water quality and safeguard water supplies for future generations.

Dave Ingle, Northumbrian Water's Project Manager, said: "Water is vital for a healthy life and by carrying out this essential improvement work, we will ensure it reaches customers' taps. It is recommended that everyone drinks at least eight glasses of tap water a day to help maintain a healthy lifestyle."

"As part of our five-year investment programme, we are going to upgrade 2,500 kilometres of water main throughout our supply area from Berwick down to North Yorkshire and across to the Pennines."

"The essential improvement work taking place in Battle Hill will use technology that avoids digging open trenches. Plastic pipe will replace the existing cast iron main, which is more durable with a longer life expectancy."

Customers who are going to be affected by this work will soon receive further information and advice in writing. If customers, especially those with special needs, have any queries or concerns relating to the work, they should ring the Northumbrian Water customer centre.

Bogus callers are known to operate in Northumbrian Water's supply area. It is unlikely that anyone from the water company will need access into a customer's property while this work is carried out. If customers are in any doubt about the validity of a caller claiming to be from Northumbrian Water, or the 'water board' they should ring the Northumbrian Water customer centre on 0845 717 1100.

For further peace of mind, customers can also register a password - if anyone from the water company needs to access a registered customer's home, they will know the password. They should either ring the customer centre or log onto www.nwl.co.uk to register.