Tip top tap improvements

22/07/2005

A north-east seaside town will soon reap the benefit of millions of pounds being invested to improve its water supply.

Northumbrian Water is to renew 23km of water main at a cost of £1.4 million in the Redcar area.  This work, which will begin on Monday 1 August 2005 and last up to 12 months, will improve water quality to 4,000 properties and also reduce leakage and safeguard the water supply for future generations.

Customers are invited to come and find out more about the work and raise any questions or concerns they may have at a customer information day to be held on Friday 29 July 2005 at Redcar Library, Coatham Road, from 2.00pm to 6.00pm.

The water company will do all it can to minimise disruption while this work is carried out and is working closely with the local authorities to carefully plan any traffic management required.  Work will be avoided, wherever possible, along the sea front during the busy summer period.

Phil Nixon, Northumbrian Water’s Project Manager, said:  “This is essential work to upgrade the water mains network, parts of which are at least 50 years old.  We will avoid digging open-cut holes and will use trenchless technology where possible to minimise disruption.”

Bogus callers are known to operate in Northumbrian Water’s supply area.  It is unlikely that anyone from the water company will need access into a customer’s property while this work is carried out.  If customers are in any doubt about the validity of a caller claiming to be from Northumbrian Water or the ‘water board’ they should ring the Northumbrian Water Customer Centre on 0845 717 1100.

Within the next few days, customers who are going to be affected by this work will receive further information and advice in writing.  If customers, especially those with special needs, have any queries or concerns relating to the work they should ring the Northumbrian Water Customer Centre.

For further information please contact Joanne Dye on 0191 301 6733.