Hundreds and thousands

28/11/2005

Hundreds of thousands of pounds are to be invested in Stockton to maintain and improve the quality of an ingredient essential for life.

Northumbrian Water is to upgrade seven kilometres of water main in Hartburn.  The work, which will begin on Monday December 5, will take up to four months to complete.

The £500,000 improvement scheme will improve water quality to 1000 properties, reduce the risk of leakage and safeguard the water supply for future generations.

Project manager for the scheme, Ian Cunliffe, said:  “Some of the pipes which supply Hartburn are up to 60 years old and are not as reliable as they were.   We all take water for granted even though it is an essential ingredient for a healthy life – think how many times you have used water today!”

“Customers will receive a letter and information leaflet over the next few days advising them about this work.  If they have any queries they should ring our customer centre on 0845 717 1100.”

While this work is carried out customers should be aware that bogus callers, people who claim to be from the ‘water board’ but who are only interested in stealing from vulnerable customers’ properties, operate in Northumbrian Water’s supply area. 

It is very unlikely that anyone from the water company will need to gain access into customers’ homes while the work is being carried out in Hartburn.  If customers are in any doubt of a caller claiming to be from the water company, they should not let them into their home.  They should ring the company’s customer centre to confirm the caller’s identity.

For further information contact Cara Hall on 0191 301 6720.