Even with emergency overflows there are occasions when problems in the sewerage network, or torrential rainfall, cause flooding.
If you do experience flooding please contact us on the freephone floodline number, we're here to help. Northumbrian Water's Freephone Floodline - 0800 328 7648.
For more information on our policies and procedures, please visit the sewer flooding page, within the sewage section of 'For home'.