Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Your account

You’ll find everything you need to know about charges, metering and payment in this section - whether you’re moving premises and need to change a few details, or simply want to pay a bill online.

Manage your account online

You can pay your bill, apply for a meter, update your meter reading and let us know if you are moving premises using our online forms.

If you have any questions regarding your account that you can't find the answer to, please don't hesitate to contact us.

Features

Pay your bill online NW bill

If you have a debit card you can pay online using our free payment facility

Services for developers Water coming out of a pipe

Find out more about our services for developers.

Surface water charges rain

Find out more about the changes in the way we charge for surface water drainage

Why not pay by direct debit? Direct Debit Logo

It's the easiest and most convenient way to pay and you have all of the control