Your account

You’ll find everything you need to know about charges, metering and payment in this section - whether you’re moving premises and need to change a few details, or simply want to pay a bill online.

Manage your account online

You can pay your bill, apply for a meter, update your meter reading and let us know if you are moving premises using our online forms.

If you have any questions regarding your account that you can't find the answer to, please don't hesitate to contact us.

Features

Pay your bill online

A water bill

If you have a debit card you can pay online using our free payment facility

Trade Effluent

Water coming out of a pipe

Find out more about Trade Effluent and how it is calculated?

Surface water charges

rain

Find out more about the changes in the way we charge for surface water drainage

Why not pay by direct debit?

Direct Debit Logo

It's the easiest and most convenient way to pay and you have all of the control


 

For the environment

Our commitment

We are committed to protecting the environment.

For the community

Our activity

Find out more about our work in the community.

For home

Your account

Pay your bill / Moving home / Update meter reading.

© Northumbrian Water Limited 2006 - 2008