Unmetered charges - commercial

Understanding your bill as an unmetered customer

The charges billed to you cover the cost of supplying your clean water and the removal and treatment of your wastewater. And, if you pay by direct debit directly to us, this amount is reduced by up to £6.00.

Charges (for the period 1 April 2011 – 31 March 2012)

 Your water and sewerage services bills are in two parts:

• A fixed charge

• A charge based on the rateable value or equivalent business rate of your property

For water you pay:

• A fixed charge of £87.50

• A charge of 52.41p per £ rateable value

For sewerage you pay:

• A fixed charge of £113.40

• A charge of 55.41p per £ of rateable value

You can find out more information about unmetered charges by downloading a copy of our leaflet
Your water your services below. 

Document	PDF
Your water your services	1.48 MB

Not connected for surface water drainage?

If you do not drain any surface water to our sewers, you may claim a rebate if you are currently paying sewerage charges.  The level of this rebate is £42.40 for 2011/12.

If you believe you are eligible to apply please contact the property management team using the online form.

If you require further information, you can download a copy of our Charges Scheme below, or call our Customer Centre on 0845 733 5566 to request a copy.

Document	PDF
NWL Charges scheme 2011-12	1.42 MB