Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Products and services

We are able to offer a range of products and services to help your business reduce water and waste water costs, maintain and develop your site’s water infrastructure, improve your site’s compliance and develop your people.

Metering services Leak detection Water infrastructure installation and repair Water quality information Water supply fittings advice
Conveyancing searches Conference and training Laboratory services Environmental consultancy  

Metering services

To manage water on your site you have to measure it.  Reading your meter everyday will give a basic daily consumption as well as identify if there is a large burst on site.  However, it will not provide the level of information required for detailed analysis of consumption patterns on your site.  For more information about controlling water consumption please contact Northumbrian Water’s commercial department on 0191 301 6744.

Leak detection

If you require leak detection services, please call Pipeline Solutions on 01661 855 513 for more information.

If you spot a leak in the street or highway, call our leak line on 0800 393 084 (freephone - 24hours).

Water infrastructure installation and repair

We are the region’s experts in repairing and installing underground pipes. From a small service pipe to a large diameter steel water main, we have the equipment, the fittings and the experience to offer a 24-hour service to our customers, please contact Northumbrian Water's commercial department on 0191 3016 744.

Water quality information

Quality of water is important to many customers and their processes. Potable water has to pass stringent European and British quality standards and we proud of our year on year water quality improvement.

We are able to provide you with detailed water quality information relevant to your supply, free of charge. This information is called a Schedule 4 report.  To obtain a report you will need to provide us with your postcode.  If you would like a Schedule 4 report or require further information contact us on 0845 717 1100 (local charge).

Water supply fittings advice

We can give you advice on the correct water supply fittings for your site.  This will help you ensure that the quality of your water is maintained, waste is minimised and the health of your employees and customers is protected.  We are qualified to carry out legionella assessments and advise on the control of hot and cold water systems.

Conveyancing searches

Northumbrian Water Property Solutions is the region’s leading provider of conveyancing searches for both commercial and residential property transactions.  In association with some of the UK’s leading data providers NWPS provides essential searches that property professionals depend on.

Conferencing and training

Our distinctive conference and training venue on the shore of Kielder Water offers a stunning location for your employees to escape distractions and focus solely on your business.  The venue offers conferencing facilities for up to 100 delegates, accommodation in luxury lakeside lodges, team building programmes and leisure facilities.

Laboratory services

As part of Northumbrian Water Group, Northumbrian Water Scientific Services (formally known as AES) operates nationwide from our extensively equipped UKAS accredited laboratories.  Northumbrian Water Scientific Services are a specialist in the monitoring and analysis of drinking water, wastewater, contaminated land, dioxins and furans.

Environmental consultancy

Northumbrian Water Scientific Services are experienced consultants who can ensure that your business is, and remains, compliant with environmental and health and safety legislation.  Northumbrian Water Scientific Services has expertise in the fields of air stack emissions, noise and vibration, ambient air quality and legionella control.