We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
These charges cover the cost of supplying your clean water and the removal and treatment of your wastewater. And, if you pay by Direct Debit directly to us, this amount is reduced by up to £6.00.
Your metered water and sewerage services bills are in two parts:
For water you pay:
• A fixed charge according to the size of the meter (see table below).
• A charge of 105.38p per cubic metre.
| METER SIZE | FIXED CHARGE PER ANNUM |
|---|---|
| 20mm and below | £35.70 |
| 30mm | £87.00 |
| 35mm | £148.20 |
| 40mm | £189.60 |
| 50mm | £317.40 |
| 65mm and above | £541.80 |
For sewerage you pay:
• a charge of 97.42p per cubic metre.
• a fixed surface area band charge based on 'chargeable area' being the total area of the site that drains to our sewerage system. You can find out more information about metered charges by downloading a copy of our leaflet 'Your water your services' below.
| Document | |
|---|---|
| Your water your services | 1.48 MB |
If you are a large user, you can link to our tariffs section for further charging information.
Surface water drainage charges cover the cost of removing and treating surface water (rainwater) from your site or property. Included in the surface water drainage charge is a charge for highway drainage.
For metered business customers, where it can be demonstrated that a property does not drain any or part of its surface water or groundwater either directly or indirectly to Northumbrian Water’s systems, a reduction in charges is available.
For further information please see our surface water drainage charges section.
If you require any further information, you can download a copy of our 'Charges scheme' below. Alternatively, please call our Customer Centre on 0845 733 5566 to request a copy.
| Document | |
|---|---|
| NWL Charges scheme 2011-12 | ![]() |