Who we are

Northumbrian Water Limited serves a population of 2.6 million people in the north east of England with water and sewerage services and 1.8 million in the south east of England where it provides water services trading as Essex & Suffolk Water.

NWL Board structure

Organisation Structure	Member Position
Heidi Mottram OBE	Chief Executive Officer
Chris Green	Finance Director
Graham Neave	Operations Director
Ceri Jones	Regulation and Scientific Services Director
Mr Andrew John Hunter	Chairman
Mr Duncan Nicholas Macrae	Non-Executive Director
Mr Tak Chuen Edmond Ip	Non-Executive Director
Mr Hing Lam Kam	Non-Executive Director
Martin Nègre	Non-Executive Director
Dr Simon Lyster	Non-Executive Director
Margaret Fay CBE	Non-Executive Director
Paul Rew	Non-Executive Director
Frank Frame	Non-Executive Director
Martin Parker	General Counsel & Company Secretary

Registered details

Northumbrian Water Limited is registered in England & Wales Number: 2366703.
Registered Office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ.
VAT Number: GB499980359.

Locations

Head office address:	Northumbrian Water, Abbey Road, Pity Me, Durham, DH1 5FJ

Telephone:	+44 (0)845 604 7468
Fax:	+44 (0)191 301 6202

For directions to Northumbrian Water's head office please click on the link.

Address for billing, water and sewerage enquiries:	Northumbrian Water, Customer Centre, PO Box 300, Durham, DH1 5WQ

Billing:	+44 (0)8457 33 55 66
Emergencies and general enquiries: water and sewerage:	+44 (0)845 717 1100
Fax:	+44 (0)191 3016 412