Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Who we are

Northumbrian Water Limited serves a population of 2.6 million people in the north east of England with water and sewerage services and 1.8 million in the south east of England where it provides water services trading as Essex & Suffolk Water.

NWL Board structure

Organisation Structure Member Position
Heidi Mottram OBE Chief Executive Officer
Chris Green Finance Director
Graham Neave Operations Director
Ceri Jones Regulation and Scientific Services Director
Mr Andrew John Hunter Chairman
Mr Duncan Nicholas Macrae Non-Executive Director
Mr Tak Chuen Edmond Ip Non-Executive Director
Mr Hing Lam Kam Non-Executive Director
Martin Nègre Non-Executive Director
Dr Simon Lyster Non-Executive Director
Margaret Fay CBE Non-Executive Director
Paul Rew Non-Executive Director
Frank Frame  Non-Executive Director 
Martin Parker General Counsel & Company Secretary

Registered details

Northumbrian Water Limited is registered in England & Wales Number: 2366703.
Registered Office: Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ.
VAT Number: GB499980359.

Locations

Head office address: Northumbrian Water, Abbey Road, Pity Me, Durham, DH1 5FJ

Telephone:  +44 (0)845 604 7468                         
Fax: +44 (0)191 301 6202

For directions to Northumbrian Water's head office please click on the link.

Address for billing, water and sewerage enquiries: Northumbrian Water, Customer Centre, PO Box 300, Durham, DH1 5WQ

Billing: +44 (0)8457 33 55 66
Emergencies and general enquiries:
water and sewerage:
+44 (0)845 717 1100                                                         
Fax: +44 (0)191 3016 412