Your account

You’ll find everything you need to know about charges, metering and payment in this section - whether you’re moving house and need to change a few details on your account, or simply want to pay a bill. 

Manage your account online

You can view your bill, pay your bill, apply for a meter, update your meter reading and let us know if you are moving house using our online forms.

If you have any questions regarding your account that you can't find the answer to, please don't hesitate to contact us.

 

Features

Pay your bill online

A water bill

If you have a debit card you can pay online using our free payment facility

Update your meter reading

A water meter dial

Why not update your meter reading online?

Why not pay by Direct Debit?

Direct Debit Logo

It's the easiest and most convenient way to pay and you have all the control

Difficulty paying?

Coins stacked up

If you are having problems paying your bill, you can find advice and information here


 

Contact us

Any queries?

Any queries or comments then contact us online.

For the environment

Environment policy

Our commitment to deliver continuous environmental improvement.

For the community

Our commitment

Find out more about our work in the community.

© Northumbrian Water Limited 2006 - 2008