Provide feedback on our service
We always want to give the best service we can to our customers. Think there’s room for improvement? We welcome and value your feedback as we are continually looking for ways to perfect our service.
Already think we do a great job? We’d still like to know so we can share this with the people involved.
Please call us on 0845 733 5566 for feedback relating to your bill and 0845 717 1100 for feedback relating to water or sewerage services. We will work to address your feedback straight away. You can also contact us online.
Write to us
If you are unable to call us please write to us at:
PO Box 200