Our aim is to provide great service to our customers. We know that sometimes problems occur and we would like the opportunity to put them right as quickly as possible. If you experience an issue with any aspect of our work or service we would like to hear from you straight away.
Please call us on 0845 733 5566 for issues with your bill and 0845 717 1100 for issues relating to water or sewerage services. We will work to resolve the problem straight away. You can also contact us online.
Write to us
If you are unable to call us please write to us at:
PO Box 200