Try the new way to manage your Northumbrian Water bill online.

Now you can save time, hassle and unwanted paper by managing your bills securely online - for free.

Northumbrian Water are pleased to offer you a new service which allows you to view, pay and manage your bills online through your internet bank. This new, free service could save you time and hassle and cut down on unwanted paper. This service is available to all customers who bank with either Lloyds TSB, The Royal Bank of Scotland or NatWest.

If you do not bank with one of the above you can also register to view and track your bills, including those paid by Direct Debit, online with the MyBillsOnline (formerly OneVu Online) service direct from our website. 

What are the benefits of registering for the service?

• Receive your bills online.
• Get e-mail alerts when your new bills arrive.
• View bill details from multiple companies (only if you register via your bank).
• Make bill payments whenever you want.
• Keep an online record of your bills.

Will I still get a paper bill if I sign up for this service?

No. Once you sign up for this service you will be able to view a detailed bill and all of the information which would normally accompany your paper bill on-line. You will receive an e mail notification every time your new bill is available to view.

Why are we committed to e-billing?

E-billing provides you with a easy and convenient way to access your accounts 24 hours a day, 7 days a week.

Where to find the service

If you use Lloyds TSB Internet Banking, the service is called Bill Manager.  If you're with RBS or NatWest, it's Bill Management.  If you're with a different bank, or don't bank online, no problem.  You can use MyBillsOnline to view and track your bills.

What to do next

	Log onto Internet Banking and select Bill Manager from Options in 'Account Overview'
	Log in, go to 'Payments' and select Bill Management
	Log in, go to 'Payments' and select Bill Management
	Register with MyBillsOnline