We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
Save time, hassle and unwanted paper by managing your bills online.
Any queries or comments then contact us online.
Inform us online of your change of address
Find out more about the private drains and sewers transfer.
If you have a debit card you can pay online using our free payment facility.
Why not update your meter reading online?
Find out more about our wide range of payment methods.
A meter can reduce water usage and could save you money.
Find out about the drinking water in the north east of England.
The service standards we aim to meet.