Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Business continuity - Policy

The NWL Board recognises the importance of business continuity and requires the company to have a series of business-owned, business-driven processes that establish a comprehensive fit-for-purpose strategic and operational framework that:

• Proactively improves the company’s resilience against the disruption of its ability to achieve its key objectives;

• Provides a rehearsed method of restoring the company’s ability to supply its key services and products to an agreed level within an agreed time after a disruption;

• Delivers a proven capability to manage disruptions to various business processes and protects the company’s reputation, assets and financial position.