We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
To collect and treat wastewater from our domestic and industrial customers, to treat and reuse sludge generated from the treatment process while minimising the operational impact on the natural environment (air, land and water) and local community.
In considering our operational impacts, we will cover the whole life cycle of our activities, including the direct, indirect and cumulative impacts of the design, construction, operation, maintenance and disposal of our assets. Our operational activities will also be used to support, and where possible enhance, the local community where we operate.
The company is committed to protecting the water environment through the collection and treatment of sewage and other effluent. When releasing treated water back into the environment, our policy is to undertake sampling and monitoring to ensure that we operate within our consents to protect the water environment.