We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.
• Adapt the demand planning process to the potential impacts of climate change.
• Implement a programme of employee communication about the impact of climate change and how we can reduce our contribution both in the workplace and the home.
• Maintain a proactive approach to adapting to climate change integrating the known impact of climate change into ‘business as usual’ risk-assessment tools.
• As scientific evidence builds up and governments’ policies develop update our communications on the understanding of climate change, its causes and impacts.
• Communicate effectively with our stakeholders on our climate change policy and actions.
• Maintain our intelligence of current and future developments in climate science, policy, legislation and financial frameworks.
• Invest in resources and technology to be a leading force in the implementation of climate change strategies across the water industry.
• Engage with local partners to address the causes and consequences of climate change, including the economic implications.
• Influence behaviour by increasing awareness and understanding of the links between carbon emissions and climate change.
• Gather information and work with the rest of the water industry to further quantify the carbon footprint of our activities.
• Reduce our carbon footprint through the implementation of the actions identified in our energy management plans, for example using renewable energy and promoting energy efficiency.
• Identify efficient adaptation actions in carrying out an impact assessment of climate change on our activities and costs.
• Manage water resources carefully by working to long-term plans to ensure that the future requirements of our customers are met.
• Work with all stakeholders to establish long-term and integrated solutions to the management of sewerage networks.
• Assess the risk of river and coastal flooding of our assets in our operating areas to ensure they are taken into account in long-term investment plans.
• Supply selected schools within our operating area with weather stations, through the Northumbrian Water Globe project, to enable us to gather weather data information as part of our climate change programme and also enhance the curriculum of the schools involved.