Northumbrian Water

Winner of the Queen’s
Award for Enterprise

in the category of
sustainable development

We are proud to provide a sustainable, affordable, clean and safe water supply and to manage and treat the waste water returned to us in a way that protects the environment.

 

Technology watch - KPIs

Performance summary 2009/10

KPI, milestone or target  Performance
Be involved in business-wide consultation on research and development.   
Percentage of internal customer feedback on consultation and relevance of research programme positive or neutral.   
NWL involved or represented in relevant collaborative research programmes.  
NWL involved or represented in relevant knowledge networks.  
Research and technology outputs disseminated and planned or actioned as appropriate.  

KPI performance Key
KPI achieved  
KPI ongoing  
KPI not achieved                                

Performance targets 2010/11

KPI, milestone or target
Be involved in business-wide consultation on research and development.
Percentage of internal customer feedback on consultation and relevance of research programme positive or neutral.
NWL involved or represented in relevant collaborative research programmes.
NWL involved or represented in relevant knowledge networks.
Research and technology outputs disseminated and planned or actioned as appropriate.

Performance report

 Document  PDF
 Technology watch performance 09/10  
 Technology watch performance 08/09  
 Technology watch performance 07/08